CD010 (bizhub C754e/C654e)

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Contents

Trouble typeHard disk unformat
Trouble codeCD010
RankC
Detection timingUnformatted hard disk is connected.
Trouble isolation
Relevant electrical parts• MFP board (MFPB)
• Hard disk

 (2)Procedure

StepActionControl signalLocation of electrical components
1Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [HDD Format], and conduct the HDD format function.
2Replace the hard disk (Part#A5C1M72H00 and/or A161PP0100)
3Replace MFPB (Part# A2X0H02015)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.3 (Link to the Field Service Manual)