CD011 (bizhub C658/C558/C458/C368/C308/C258)

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Trouble typeCD011: Hard disk out of specifications mounted
RankC
Trouble detection conditionA hard disk that falls outside the specifications is connected.
Trouble isolation–
Relevant electrical parts• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)

 Procedure

  1. Check the hard disk specifications.
  2. Replace the hard disk that has developed the error with a new one. (HDD (A) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (A) (bizhub C658/C558/C458) Part# A888WY2 / HDD (B) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (B) (bizhub C658/C558/C458)) Part# A888WY2)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.6 (Link to the Field Service Manual)