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CD012 (bizhub 364e/284e/224e)
Contents
| Trouble type | Mount error due to hard disk being unformatted |
| Trouble code | CD012 |
| Rank | C |
| Detection timing | • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. • The hard disk that has replaced an old one is not logically formatted. |
| Trouble isolation | – |
| Relevant electrical parts | Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Logically format the hard disk and then upgrade the firmware. | – | – |
| 2 | Replace the hard disk.HDD (Part# A2X0M72C00 , A161PP0100) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.85. CD011, CD012, CD030, CD041 – CD04B)
Document Information ID D0001170036 Revise ID R000003
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.5 (Link to the Field Service Manual)