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CD012 (bizhub 658e/558e/458e/368e/308e)
CD012 (bizhub 658e/558e/458e/368e/308e)
Contents
Trouble type | CD012: Mount error due to hard disk being unformatted |
Rank | C |
Trouble detection condition | • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. • The hard disk that has replaced an old one is not logically formatted. |
Trouble isolation | – |
Relevant electrical parts | • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524) |
Procedure
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
- Then, rewrite the firmware.
- Replace the hard disk. (HDD (A) (bizhub 368e/308e / bizhub 658e/558e/458e) / HDD (B)) (HDD(A) 658e/558e/458e/368e/308e Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.25.5. (Link to the Field Service Manual)