CD012 (bizhub C4000i/C3300i)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeCD012: Mount error due to storage being unformatted
RankC
Trouble detection condition• The storage is not logically formatted after the whole data in the storage has been deleted by overwriting.
• The storage that has replaced an old one is not logically formatted.
Trouble isolation–
Relevant electrical partsmicroSD

Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
  2. Then, rewrite the firmware.
  3. Replace the microSD. (Part# AAJRM71000)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.14.5. (Link to the Field Service Manual)