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CD017 (bizhub 658e/558e/458e/368e/308e)

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Trouble typeCD017: HDD mirroring error slave (rebuild)
RankA
Trouble detection conditionA R/W error occurs in the slave drive during HDD Mirroring Rebuild.
Trouble isolation–
Relevant electrical parts• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)

Procedure

  1. Turn OFF the main power switch, wait for 10 sec., then turn the switch ON. If no problems are encountered, HDD Mirroring Rebuild is automatically performed.
  2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Status] and identify the specific hard disk that has developed the error. If an error occurs, “Error” appears in the status column.
  3. Replace the hard disk that has developed the error with a new one. (HDD (A) (bizhub 368e/308e / bizhub 658e/558e/458e) / HDD (B)) (HDD(A) 658e/558e/458e/368e/308e Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
  4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [HDD Mirroring Rebuild] and perform the function.

lease review all Part Numbers for accuracy and current version.

L.3.25.9. (Link to the Field Service Manual)

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