CD020 (bizhub 554e / 454e)

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Contents

Trouble typeHard disk verify error
Trouble codeCD020
RankC
Detection timingThe data abnormality is detected by the hard disk verify check.
Trouble isolation
Relevant electrical parts• MFP board (MFPB)
• Hard disk

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between hard disk-MFPB PJ11 for proper connection and correct as necessary.
2Reinstall the hard disk.
3Replace the hard disk. (A161PP0100)
4Replace MFPB.(Part# A61FH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.16.2