How Can We Help?

CD020 (bizhub 658e/558e/458e/368e/308e)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble type• CD020: Hard disk verify error
RankC
Trouble detection condition• CD020: The data abnormality is detected by the hard disk verify check.
Trouble isolation–
Relevant electrical parts• MFP board (MFPB) 
• Hard disk (A) (HDD (A)) 
• Hard disk (B) (HDD (B): HD-524)

Procedure

  1. Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary. (bizhub 368e/308e)
  2. Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary. (bizhub 658e/558e/458e)
  3. Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary. (bizhub 368e/308e)
  4. Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary. (bizhub 658e/558e/458e)
  5. Reinstall the hard disk.
  6. Replace the hard disk. (HDD (A) (bizhub 368e/308e / bizhub 658e/558e/458e) / HDD (B)) (HDD(A) 658e/558e/458e/368e/308e Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
  7. Replace MFPB. (bizhub 368e/308e / bizhub 658e/558e/458e) (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101 / 368e/308e Part# AA6VH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.25.2. (Link to the Field Service Manual)

Table of Contents