How Can We Help?
CD030 (958/808)
Contents
| Trouble type | CD030: Hard disk management information reading error |
| Rank | C |
| Trouble detection condition | The machine fails to read administrative information data saved in the hard disk. |
| Trouble isolation | – |
| Relevant electrical parts | • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524) |
Procedure
- Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary.
- Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary.
- Logically format the hard disk.
- Physically format the hard disk.
- Replace the hard disk. (HDD (A) / HDD (B))HDD (Part# A5C1M72H00) HDD B (Part# A2X0M72C00)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.17.10. (Link to the Field Service Manual)