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CD030 (bizhub 364e/284e/224e)

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Trouble type Hard disk management information reading error
Trouble code CD030
Rank C
Detection timing The machine fails to read administrative information data saved in the hard disk.
Trouble isolation
Relevant electrical parts Hard disk

  (2)Procedure

Step Action Control signal Location of electrical components
1 Check the connector between the hard disk-MFPB PJ11 for proper connection and correct as necessary.
2 Logically format the hard disk.
3 Physically format the hard disk.
4 Replace the hard disk.HDD (Part# A2X0M72C00 , A161PP0100)

Document Information ID D0001127994 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.6 (Link to the Field Service Manual)

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