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CD030 (bizhub C4050i/C3350i)

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Trouble typeCD030: Storage management information reading error
RankC
Trouble detection conditionThe machine fails to read administrative information data saved in the storage.
Trouble isolation–
Relevant electrical partsStorage board (STRGB)

Procedure

  1. Check STRGB for proper installation and correct as necessary.
  2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
  3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Physical Format] and perform the function.
  4. Replace STRGB.STRGB (Part# AA2JM72700)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.17.6. (Link to the Field Service Manual)

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