CD041 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | HDD command execution error |
| Trouble code | CD041 |
| Rank | C |
| Detection timing | The error occurred inside the hard disk. |
| Trouble isolation | – |
| Relevant electrical parts | Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the hard disk specifications. | – | – |
| 2 | Format hard disk. | – | – |
| 3 | Replace the hard disk. (Part# A2X0M72C00) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.97. CD011, CD012, CD041 – CD04B)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.7 (Link to the Field Service Manual)