CD042 (bizhub 287/227)

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Trouble type CD042: HDD command execution error
RankC
Trouble detection conditionThe error occurred inside the hard disk.
Trouble isolation–
Relevant electrical partsHard disk (HDD)

 Procedure

  1. Check the hard disk specifications.
  2. Format the hard disk.
  3. Replace the hard disk. (Part# A5C1M72H00)

K.3.18.7 (Link to the Field Service Manual)