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CD042 (bizhub C658/C558/C458/C368/C308/C258)
Contents
| Trouble type | CD042: HDD command execution error |
| Rank | C |
| Trouble detection condition | The error occurred inside the hard disk. |
| Trouble isolation | – |
| Relevant electrical parts | • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524) |
Procedure
- Check the hard disk specifications.
- Format the hard disk.
- Replace the hard disk. (HDD (A) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (A) (bizhubC658/C558/C458) Part# A888WY2 / HDD (B) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (B) (bizhub C658/C558/C458)) Part# A888WY2)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.24.13 (Link to the Field Service Manual)