CD043 (bizhub C759/C659)

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Trouble typeCD043: HDD command execution error
RankC
Trouble detection conditionThe error occurred inside the hard disk.
Trouble isolation–
Relevant electrical parts-Hard disk (A) (HDD (A))
-Hard disk (B) (HDD (B): HD-524)

 Procedure

  1. Check the hard disk specifications.
  2. Carry out the [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format].
  3. Replace the hard disk. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)

L.3.18.11 (Link to the Field Service Manual)