CD044 (bizhub 558/458/368/308)

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Contents

Trouble typeCD044: HDD command execution error
RankC
Trouble detection conditionThe error occurred inside the hard disk.
Trouble isolation–
Relevant electrical parts• Hard disk (A) (HDD (A)) 
• Hard disk (B) (HDD (B): HD-524)

Procedure

  1. Check the hard disk specifications.
  2. Format the hard disk.
  3. Replace the hard disk. (HDD (A) (bizhub 368/308 / bizhub 558/458) / HDD (B)) (HDD(A) 558/458/368/308 Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.25.11. (Link to the Field Service Manual)