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CD050 (bizhub 658e/558e/458e/368e/308e)
Contents
| Trouble type | CD050: Hard disk recovery timeout |
| Rank | C |
| Trouble detection condition | The hard disk fails to recover from the power save mode within the predetermined period of time. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524) |
- Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary. (bizhub 368e/308e)
- Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary. (bizhub 658e/558e/458e)
- Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary. (bizhub 368e/308e)
- Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary. (bizhub 658e/558e/458e)
- Reinstall the hard disk.
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
- Replace the hard disk. (HDD (A) (bizhub 368e/308e / bizhub 658e/558e/458e) / HDD (B))(HDD(A) 658e/558e/458e/368e/308e Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
Procedure
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.25.13. (Link to the Field Service Manual)