CD050 (bizhub C287/C227)

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Trouble typeCD050: Hard disk recovery timeout
RankC
Trouble detection conditionThe hard disk fails to recover from the power save mode within the predetermined period of time.
Trouble isolation–
Relevant electrical parts-MFP board (MFPB)
-Hard disk (HDD)

 Procedure

  1. Check the connector between the hard disk-SATAB PJ2 for proper connection and correct as necessary.
  2. Check the connector between SATAB PJ1-MFPB CN1 for proper connection and correct as necessary.
  3. Reinstall the hard disk.
  4. Format the hard disk.
  5. Replace the hard disk. (Part# A5C1M72H00)

K.3.18.9 (Link to the Field Service Manual)