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CD050 (bizhub C759/C659)
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Contents
| Trouble type | CD050: Hard disk recovery timeout |
| Rank | C |
| Trouble detection condition | The hard disk fails to recover from the power save mode within the predetermined period of time. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk (A) (HDD (A)) -Hard disk (B) (HDD (B): HD-524) |
Procedure
- Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary.
- Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary.
- Reinstall the hard disk.
- Carry out the [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format].
- Replace the hard disk. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
L.3.18.13 (Link to the Field Service Manual)