CD241 (bizhub C360i/C300i/C250i)

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Trouble typeCD241: Encryption ASIC setting error
RankC
Trouble detection conditionInitialization error of the encrypted ASIC is detected during the machine is starting.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Check BASEB connector for proper connection and correct as necessary.
  3. Replace CPUB. (Part# AA2JH02N06)
  4. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.13 (Link to the Field Service Manual)