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CD272 (958/808)
Contents
| Trouble type | CD272: i-Option activated and HDD not installed |
| Rank | C |
| Trouble detection condition | While the i-Option is activated, the hard disk is not installed. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Hard disk (A) (HDD (A)) |
Procedure
- Access [Service Mode] -> [System 2] -> [HDD] and check to see if Installed is selected.
- Replace the hard disk (A). HDD (Part# A5C1M72H00)
- Replace MFPB. MFPB (Part# A796H02003)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.17.21. (Link to the Field Service Manual)