CD272 (958/808)

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Trouble typeCD272: i-Option activated and HDD not installed
RankC
Trouble detection conditionWhile the i-Option is activated, the hard disk is not installed.
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• Hard disk (A) (HDD (A))

Procedure

  1. Access [Service Mode] -> [System 2] -> [HDD] and check to see if Installed is selected.
  2. Replace the hard disk (A). HDD (Part# A5C1M72H00)
  3. Replace MFPB. MFPB (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.17.21. (Link to the Field Service Manual)