CD272 (bizhub 658e/558e/458e)

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Trouble typeCD272: i-Option activated and HDD not installed
RankC
Trouble detection conditionWhile the i-Option is activated, the hard disk is not installed.
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• Hard disk (A) (HDD (A))

 Procedure

  1. Access [Service Mode] -> [System 2] -> [HDD] and check to see if �??Installed�?? is selected.
  2. Replace the hard disk (A). (Part# A5C1M72H00)
  3. Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.25.23 (Link to the Field Service Manual)