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CD272 (bizhub C554/C454)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | i-Option activated and additional memory and HDD not installed |
| Trouble code | CD272 |
| Rank | C |
| Detection timing | While the i-Option is activated, the additional memory included in UK-204 and the HDD are not installed. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk -Memory board/2 (MEMB/2; UK-204) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check MEMB/2 for proper connection and correct as necessary. | – | – |
| 2 | Access [Service Mode] -> [System 2] -> [HDD] and check to see if Installed is selected. | – | – |
| 3 | Replace MEMB/2 (Part# V865300066) | – | – |
| 4 | Replace the hard disk. (Part# A2X0M72C00) | – | – |
| 5 | Replace MFPB. (Part# A2XKH02004) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.127. CD010, CD272, CE002)
K3.16.14 (Link to the Field Service Manual)