CD272 (bizhub C554e/C454e)

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CD272 Contents

Trouble type i-Option activated and additional memory and HDD not installed
Trouble code CD272
Rank C
Detection timing While the i-Option is activated, the additional memory included in UK-204 and the HDD are not installed.
Trouble isolation
Relevant electrical parts •MFP board (MFPB)
• Hard disk
• Memory board/2 (MEMB/2; UK-204)

  (2)Procedure

Step Action Control signal Location of electrical components
1 Check MEMB/2 for proper connection and correct as necessary.
2 Access [Service Mode] -> [System 2] -> [HDD] and check to see if �??Installed�?? is selected.
3 Replace MEMB/2 ReplaceUK-204
4 Replace the hard disk. Part# A2X0M72C00 HDD
5 Replace MFPB. Part #A5C1H0200B PWB assembly(PWB-MFP)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.16.17 CD272