How Can We Help?

CD2D1 (bizhub 950i/850i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeCD2D1: VLAN setting configuration error
RankB
Trouble detection conditionAt start up of the MFP, the reception condition of VLAN setting activation is not satisfied.
Trouble isolation
Relevant electrical parts– Storage board (STRGB)
– Backup board (ERB)

Procedure

  1. Check if all VLAN setting reception conditions are satisfied.
  • The storage board (STRGB) must be installed.
  • If the IC card reader is connected, the LDD of it has been installed.
  • The software SW12 (bit1) has been set to “PKI unsupported” (0x00). (PKI mode setting unavailable)
  • Service Mode -> [Billing Setting] -> [Management Function Choice] is set to “Unset”.
  • “TCP/IP” of Utility -> [Administrator] -> [Network] -> [TCP/IP Setting] -> [TCP/IP Setting1] is set to “ON”.
  • “Network I/F Configuration” of Utility -> [Administrator] -> [Network] -> [Network I/F Configuration] is set to other than “Wireless Only”.

(Link to the Field Service Manual)

Table of Contents