Contents
| Trouble type | CD2D1: VLAN setting configuration error |
| Rank | B |
| Trouble detection condition | At start up of the MFP, the reception condition of VLAN setting activation is not satisfied. |
| Trouble isolation | – |
| Relevant electrical parts | Storage board (STRGB)Backup board (ERB) |
Procedure
- Check if all VLAN setting reception conditions are satisfied.
- If the IC card reader is connected, the LDD of Authentication unit has been installed.
- The software SW12 (bit1) has been set to “PKI unsupported” (0x00). (PKI mode setting unavailable)
- Service Mode -> [Billing Setting] -> [Management Function Choice] is set to “Unset”.
- “TCP/IP” of Utility -> [Administrator] -> [Network] -> [TCP/IP Setting] -> [TCP/IP Setting1] is set to “ON”.
- “Network I/F Configuration” of Utility -> [Administrator] -> [Network] -> [Network I/F Configuration] is set to other than “Wireless Only”.
(Link to the Field Service Manual)
