How Can We Help?
CD3## (bizhub 754e/654e)
(1)Contents
Trouble type | Nonvolatile data error |
Trouble code | CD3## |
Rank | C |
Detection timing | Abnormality is detected by the abnormal check of each nonvolatile data. |
Trouble isolation | – |
- Trouble code [C-D370] will be displayed when multiple errors (over 5) of nonvolatile data are detected, which can be restored with one restoration command.
- Data backup will be automatically performed every hour. Backup can also be performed manually with the following setting.
[Service Mode] -> [Enhanced Security] -> [Memory Data Backup]
- When a trouble caused by nonvolatile data error occurs, the screen below appears.
- Select [Yes].
- The screen will be shifted to the data restoration screen to perform data restoration.NOTE
- When the restoration is performed in a short time, data restoration screen may not be displayed.
- Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it ON again more than 10 seconds after.NOTE
- In case it failed to restore data, return to the trouble code screen.
![](https://wapps.mykonicaminolta.com/msman/m/service/bizhub754eService/_dms_illust_cache_/a55vm0ke008da.png)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.16 (Link to the Field Service Manual)