CD3## (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | Nonvolatile data error |
Trouble code | CD3## |
Rank | C |
Detection timing | Abnormality is detected by the abnormal check of each nonvolatile data. |
Trouble isolation | – |
- Trouble code [C-D370] will be displayed when multiple errors (over 5) of nonvolatile data are detected, which can be restored with one restoration command.
- Data backup will be automatically performed every hour. Backup can also be performed manually with the following setting.
[Service Mode] -> [Enhanced Security] -> [Memory Data Backup]

- When a trouble caused by nonvolatile data error occurs, the screen below appears.
- Select [Yes].
- The screen will be shifted to the data restoration screen to perform data restoration.
- NOTE: When the restoration is performed in a short time, data restoration screen may not be displayed.
- Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it ON again more than 10 seconds after.
- NOTE: In case it failed to restore data, return to the trouble code screen.
K.3.16.15 (Link to the Field Service Manual)