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CD38E (958/808)

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CD38E

Contents

Trouble typeCD38E: Nonvolatile data save error (SPI-Flash)
RankC
Trouble detection conditionThe “ISW download flag” saved in the SPI-Flash has an illegal value.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

Procedure

  1. Rewrite the firmware.
  2. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.17.25. (Link to the Field Service Manual)

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