CD38E (bizhub 4700i)
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Contents
| Trouble type | CD38E: Nonvolatile data save error (SPI-Flash) |
| Rank | C |
| Trouble detection condition | The “ISW download flag” saved in the SPI-Flash has an illegal value. |
| Trouble isolation | – |
| Relevant electrical parts | -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Rewrite the firmware.
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 10 sec. or more, and turn ON the main power switch.