How Can We Help?
CD38E (bizhub 658e/558e/458e/368e/308e)
Contents
Trouble type | CD38E: Nonvolatile data save error (SPI-Flash) |
Rank | C |
Trouble detection condition | The “ISW download flag” saved in the SPI-Flash has an illegal value. |
Trouble isolation | – |
Relevant electrical parts | MFP board (MFPB) |
Procedure
- Rewrite the firmware.
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
L.3.25.27 (Link to the Field Service Manual)