CD38E (bizhub 950i/850i)
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Contents
Trouble type | CD38E: Nonvolatile data save error (SPI-Flash) |
Rank | C |
Trouble detection condition | “ISW download flag” saved in the SPI-Flash is an incorrect value. |
Trouble isolation | – |
Relevant electrical parts | – CPU board (CPUB) – Base board (BASEB) |
Procedure
- Rewrite the firmware.
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.