How Can We Help?
CD390 (bizhub 364e/284e/224e)
Contents
Trouble type | Nonvolatile data checksum error |
Trouble code | CD390 |
Rank | C |
Detection timing | C-D390 code is normally shown when the MFP board is replaced with a new one. |
Trouble isolation | – |
Relevant electrical parts | – |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Wait until Recover Data appears. (MFP will reboot maximum 2 times by itself, it may take 5 minutes.) Touch the Recover Databutton and follow the instructions that appear on the control panel to restore (backup) data. | – | – |
Document Information ID D0001128023 Revise ID R000001
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.19 (Link to the Field Service Manual)