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CD390 (bizhub 558/458/368/308)

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Trouble typeCD390: Nonvolatile data checksum error
RankC
Trouble detection conditionC-D390 code is normally shown when the MFP board is replaced with a new one.
Trouble isolation
Relevant electrical parts

Procedure

  1. Wait until Recover Data appears. (MFP will reboot maximum 2 times by itself, it may take 5 minutes.) Touch the Recover Data button and follow the instructions that appear on the control panel to restore (backup) data.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.25.26. (Link to the Field Service Manual)

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