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CD390 (bizhub C554/C454)

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Contents

Trouble typeNonvolatile data checksum error
Trouble codeCD390
RankC
Detection timingC-D390 code is normally shown when the MFP board is replaced with a new one.
Trouble isolation
Relevant electrical parts

(2)Procedure

StepActionControl signalLocation of electrical components
1Wait until Recover Data appears. (MFP will reboot maximum 2 times by itself, it may take 5 minutes.) Touch the Recover Data button and follow the instructions that appear on the control panel to restore (backup) data.

K3.16.17 (Link to the Field Service Manual)

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