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CD392 (bizhub 558/458/368/308)

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CD392 (bizhub 558/458/368/308)

Contents

Trouble typeCD392: Nonvolatile data save error (EEPROM)
RankC
Trouble detection conditionThe EEPROM is replaced with a new one.
Trouble isolation
Relevant electrical parts• EEPROM 1 (EEPROM/1)
• EEPROM 2 (EEPROM/2) (bizhub 558/458 only)

Procedure

  1. Replace the following components with new ones: Transfer Belt Unit (558/458/368 Part# A61DR71300 / 308 Part# A61DR70022) / Fusing Unit (558 Part# A79JR71044 / 458 Part# A79MR70222 / 368/308 Part# A161R71888). When the transfer belt unit and the fusing unit have been replaced with new ones, perform [New Release] in the service mode. When the transfer roller has been replaced with a new one, perform [Counter clear].
    • Developing unit
    • Drum unit
    • Toner cartridge
    • Transfer belt unit
    • Fusing unit
    • Transfer roller
    • Feed roller, pick-up roller, separation roller (including options)
  2. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
  3. Set the various setting values in the service mode again.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.25.28. (Link to the Field Service Manual)

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