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CD392 (bizhub 658e/558e/458e/368e/308e)
Contents
| Trouble type | CD392: Nonvolatile data save error (EEPROM) |
| Rank | C |
| Trouble detection condition | The EEPROM is replaced with a new one. |
| Trouble isolation | – |
| Relevant electrical parts | • EEPROM/1 (EEPROM/1) • EEPROM/2 (EEPROM/2) (bizhub 658e/558e/458e only) |
Procedure
- Replace the following components with new ones.
- When the transfer belt unit and the fusing unit have been replaced with new ones, perform [Service Mode] -> [Counter] -> [Life] -> [New Release]. When the transfer roller has been replaced with a new one, perform [Service Mode] -> [Counter] -> [Counter clear].
- Developing unit (368/308 Part# A9C803D / 658e/558e/458e Part# A9C803D )
- Drum unit (Part# AACJ0RD)
- Toner cartridge (368e/308e Part# AAJ6030 /
658e/558e/458e Part# AAJ7030) - Transfer belt unit (Part# AA6VR70111)
- Fusing unit (Part# A79JR71033)
- Transfer roller (Part# A161R71433)
- Feed roller (Part# A64J564101), pick-up roller (368e/308e Part#A64J564201 / 658e/558e/458e Part# A64J564201), separation roller (Part# A64J564101) (including options)
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Set the various setting values in the service mode again.
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.25.30 (Link to the Field Service Manual)