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CD392 (bizhub C4050i/C3350i)
Contents
| Trouble type | CD392: Nonvolatile data save error (EEPROM) |
| Rank | C |
| Trouble detection condition | The backup board (ERB) is replaced with a new one. |
| Trouble isolation | – |
| Relevant electrical parts | Backup board (ERB) |
Procedure
- Replace the following components with new ones. Configure [New Release] in Service Mode before replacing the image transfer belt unit, transfer roller and the fusing unit.
- Imaging unit C4050i/C3350i Imaging Unit Black AAJV01D Yellow AAJV06D Magenta AAJV0CD Cyan AAJV0HD
- Transfer belt unit C4050i/C3350i Transfer Belt Unit Part# AAJRR70100
- Fusing unit C4050i/C3350i Fusing Unit Part # AAJRR70300
- Transfer roller C4050i/C3350i Transfer Roller Part# AAJRR70500
- Feed roller, pick-up roller, separation roller (including options) Paper Feed Roller Part # A64J564101 C4050i/C3350i Pick Up Roller Part # A64J564201 C4050i/C3350i Separation Roller Part # A00J563600
- Separation pad C4050i/C3350i Separation Pad Part # AAJRR72200
- Toner filter C4050i/C3350i Toner Filter Part # A92E158100
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Set the various setting values in the service mode again.
- If the above actions do not solve the problem, contact KM.
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.17.22. (Link to the Field Service Manual)