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CD392 (bizhub C658/C558/C458/C368/C308/C258)
Contents
| Trouble type | CD392: Nonvolatile data save error (EEPROM) |
| Rank | C |
| Trouble detection condition | The EEPROM is replaced with a new one. |
| Trouble isolation | – |
| Relevant electrical parts | • EEPROM/1 • EEPROM/2 |
Procedure
- Replace the following components with new ones.
- When the transfer belt unit and the fusing unit have been replaced with new ones, perform [New Release] in the service mode. When the transfer roller has been replaced with a new one, perform [Counter clear].
- Developing unit/Y (Part# A9C808D) , M (Part# A9C80ED), C (Part# A9C80KD), K (Part# A9C803D)
- Drum unit/YMC (Part# A7U40TD), K (Part# A7U40RD)
- Toner cartridge/Y (Part# A9E8230), M (Part# A9E8330), C (Part# A9E8430), K (Part# A9E8130)
- Transfer belt unit (Part# A79JR73211)
- Fusing unit ((bizhub C658/C558) Item# 22 Part# A79JR71066 (bizhub C458) Item# 9 Part# A79MR70222)
- Transfer roller (Part# A161R71433)
- Feed roller (Feed roller Part# A00J563600), pick-up roller (Part# 9J07330102), separation roller (including options)(Part# 9J07340901)
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Set the various setting values in the service mode again.
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.24.34 (Link to the Field Service Manual)