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CD3A0 (bizhub 287/227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | CD3A0: Counter error |
| Rank | C |
| Trouble detection condition | The total counter values provided by the MFP board (MFPB) and the eMMC board (eMMC) are different. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -eMMC board (eMMC) |
Procedure
- If this error occurs temporarily due to the use of the board removed from another machine, reinstall the original board.
- Replace the current MFPB with a new one. (Part# A7AHH0201D)
- Replace the current eMMC with a new one. (Contact Konica Minolta technical support if the eMMC board needs to be replaced.)
K.3.18.23 (Link to the Field Service Manual)