CD3B1 (bizhub C4000i/C3300i)

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Trouble typeCD3B1: DB server startup failure
RankC
Trouble detection conditionCD3B1: When starting the MFP, PostgreSQL server startup has not been successful.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Rewrite the firmware.
  3. Replace CPUB. CPUB (Part# C3300i AAJTH01005 C4000i AAJRH01005)
  4. Replace BASEB. BASEB (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.14.21. (Link to the Field Service Manual)