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CD3B3 (bizhub C3320i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CD3B3: DB access failure |
Rank | C |
Trouble detection condition | When starting the MFP, SQL DB access fails in PostgreSQL server startup processing. |
Trouble isolation | – |
Relevant electrical parts | -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Rewrite the firmware.
- Replace CPUB. (Part# AAJRH01005)
- Replace BASEB. (Part# A93EH02007)
L.3.17.21 (Link to the Field Service Manual)