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CD3B3 (bizhub C360i/C300i/C250i)

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Trouble type CD3B3: DB access failure
RankC
Trouble detection conditionWhen starting the MFP, SQL DB access fails in PostgreSQL server startup processing.
Trouble isolation–
Relevant electrical partsCPU board (CPUB)

Procedure

  1. Reboot the machine.
  2. Check CPUB for proper installation and correct as necessary.
  3. Rewrite the firmware.
  4. Replace CPUB.(Part# AA2JH02N06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.25 (Link to the Field Service Manual)

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