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CD3B3 (bizhub C650i/C550i/C450i)

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Trouble typeCD3B3: DB access failure
RankC
Trouble detection conditionCD3B3: When starting the MFP, SQL DB access fails in PostgreSQL server startup processing.
Trouble isolation–
Relevant electrical partsCPU board (CPUB)

Procedure

  1. Reboot the machine.
  2. Check CPUB for proper installation and correct as necessary.
  3. Rewrite the firmware.
  4. Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)

L.3.19.26 (Link to the Field Service Manual)

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