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CD401 (bizhub 364e/284e/224e)
Contents
| Trouble type | NACK command incorrect |
| Trouble code | CD401 |
| Rank | C |
| Detection timing | When abnormality is found in the communication of controller. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check whether there is a strong electromagnetic noise source near the main body. | – | – |
| 2 | Check the connectors on MFPB for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPBMFPB (Part# A61FH02005) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.62. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD261, CD262, CD271, CD401 – CD413, CE001, CE003 – CE305, CEEE1)
Document Information ID D0001128027 Revise ID R000003
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.21 (Link to the Field Service Manual)