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CD401, CD402, CD403, CD404, CD405, CD406, CD407, CD411, CD412, CD413 (bizhub 950i/850i)

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Contents

Trouble type– CD401: NACK command incorrect

– CD402: ACK command incorrect

– CD403: Checksum error

– CD404: Receiving packet incorrect

– CD405: Receiving packet analysis error

– CD406: ACK receiving timeout

– CD407: Retransmission timeout

– CD411: Touch panel board error

– CD412: Touch panel type mismatch

– CD413: Electrostatic touch panel operation mode error
RankC
Trouble detection conditionWhen abnormality is found in the communication of controller.
Trouble isolation
Relevant electrical parts– Control panel
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check whether there is a strong electromagnetic noise source near the main body.
  2. Check the connector between the control panel- BASEB CN7 for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace CPUB.
  5. Replace BASEB.

(Link to the Field Service Manual)

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