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CD404 (bizhub C287/C227)

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Contents

Trouble typeCD404: Receiving packet incorrect
RankC
Trouble detection conditionWhen abnormality is found in the communication of controller.
Trouble isolation
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Check whether there is a strong electromagnetic noise source near the main body.
  2. Check the connectors on MFPB for proper connection and correct as necessary.
  3. Replace MFPB. (Part# A797H02118)

K.3.18.27 (Link to the Field Service Manual)

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