CD405 (bizhub C658/C558/C458/C368/C308/C258)

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Trouble typeCD405: Receiving packet analysis error
RankC
Trouble detection conditionWhen abnormality is found in the communication of controller.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Check whether there is a strong electromagnetic noise source near the main body.
  2. Check the connectors on MFPB for proper connection and correct as necessary.
  3. Replace MFPB. (bizhub C368/C308/C258 (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102) / bizhub C658/C558/C458 (Part# A7PUH02123))

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.37 (Link to the Field Service Manual)