How Can We Help?
CD411 (bizhub C3320i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CD411: Touch panel board error |
Rank | C |
Trouble detection condition | When abnormality is found in the communication of controller. |
Trouble isolation | – |
Relevant electrical parts | -Control panel -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check whether there is a strong electromagnetic noise source near the main body.
- Check the connector between the control panel-BASEB CN7 for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace CPUB. (Part# AAJRH01005)
- Replace BASEB. (Part# A93EH02007)
L.3.17.23 (Link to the Field Service Manual)