CD411 (bizhub C754/C654)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble type	Touch panel board error
Trouble code	CD411
Rank	C
Detection timing	When abnormality is found in the communication of controller.
Trouble isolation	–
Relevant electrical parts	MFP board (MFPB)

(2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check whether there is a strong electromagnetic noise source near the main body.	–	–
2	Check the connectors on MFPB for proper connection and correct as necessary.	–	–
3	Replace MFPB (Part# A2XKH02004)	–	–

NOTICE

• Link to the layout drawings for related parts by each trouble code (S.99. C6901 – C6903, CA051 – CA053, CC151, CC152, CC170 – CC174, CC180 – CC186, CC191, CC211 – CC214, CC216, CD211, CD212, CD241, CD242, CD252, CD261, CD271, CD401 – CD412, CE001, CE003 – CEEE1)

K.3.16.19 (Link to the Field Service Manual)